Terms of Service

Last updated: June 17, 2026

1. Acceptance of Terms

By accessing or using Penkara ("the Site," "we," "us," "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not use our Site or services. These Terms constitute a legally binding agreement between you and Penkara.

2. Description of Services

Penkara provides a collection of online tools including, but not limited to, PDF manipulation tools, image editing tools, text processing tools, developer utilities, website analysis tools, URL shortening, QR code generation, and other productivity tools (collectively, the "Services").

Tool CategoryExamplesProcessing
PDF ToolsMerge, split, compress, convert, protectBrowser or server-side
Image ToolsBackground remover, compressor, converterBrowser or server-side
Text ToolsWord counter, case converter, diffBrowser-side only
Developer ToolsJSON diff, SQL formatter, JWT decoderBrowser-side only
Website ToolsSSL checker, DNS lookup, WHOISServer-side API calls

3. User Accounts

3.1 Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep it updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or harmful conduct. You may delete your account through your settings or by contacting us.

4. Acceptable Use

  • Use the Services for any illegal purpose or in violation of applicable laws
  • Upload content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or infringing on intellectual property rights
  • Attempt to reverse engineer, decompile, or disassemble any part of our Services
  • Interfere with or disrupt the integrity or performance of our Services
  • Attempt to gain unauthorized access to our systems or user accounts
  • Use automated scripts, bots, or scrapers without express written permission
  • Upload files containing malware, viruses, or other harmful code
  • Impersonate any person or entity

Usage Limits

We reserve the right to impose usage limits on our tools, including rate limits, file size limits, and daily usage caps. Limits may vary between free and paid accounts.

5. Intellectual Property

5.1 Our Content

The Site, its design, code, graphics, logos, and all other intellectual property are owned by Penkara and protected by copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain all rights to the files and data you upload. By uploading content, you grant us a temporary, limited license to process it solely for providing the requested Service. We do not claim ownership of your uploaded files.

6. Payment Terms

6.1 Plans and Pricing

Certain features require payment. We offer subscription plans and credit packs. Prices are displayed at the time of purchase and may be modified with reasonable notice.

Payment MethodProcessorAvailability
Credit/Debit CardStripeGlobal
PayPalPayPalGlobal
Mobile WalletPayMobMiddle East & Africa
Vodafone CashManualEgypt
FawryManualEgypt
CryptocurrencyManualGlobal

6.2 Refund Policy

All purchases are final and non-refundable unless required by applicable law. Contact us at support@penkara.com for refund requests — we review each case individually.

6.3 Subscription Cancellation

You may cancel your subscription at any time. Paid features remain active until the end of your current billing period. No partial refunds for unused periods.

7. Third-Party Services

ServicePurposeTerms
StripePayment processingPrivacy · Terms
PayPalPayment processingPrivacy · Terms
PayMobPayment processingPrivacy
Google AnalyticsUsage analyticsPrivacy
Google AdSenseAdvertisingPolicies

8. Disclaimer of Warranties

We do not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses. Tool outputs (including email verification, SSL checking, domain analysis) should not be relied upon as definitive or as a substitute for professional advice.

9. Limitation of Liability

To the maximum extent permitted by law, Penkara shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) $100 USD.

10. Indemnification

You agree to indemnify, defend, and hold harmless Penkara from any claims, damages, losses, liabilities arising from: (a) your use of our Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you upload or submit.

11. Governing Law

These Terms shall be governed by the laws of the United States and the State of New York, without regard to conflict of law provisions. Disputes shall be resolved in the courts of New York County, New York.

12. Severability

If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or prominent notice on our Site. Continued use after changes constitutes acceptance of the new Terms.

14. Contact

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